Finding us
Chippenham,
Wiltshire,
SN15 2SB
- After 17:30 please be aware that the surgery doors may be locked for security – if you have an appointment after this time, please ring the doorbell and wait for the receptionist to attend.
- All facilities for our patients are at ground level with easy access including a disability friendly car park.
- We have a wheelchair available for use in surgery.
- If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Alternatively, we do have the facility of a portable induction loop. If you would like to use this, please ask at reception for assistance.
- If you or the person you are accompanying has additional needs such as a learning disability, white coat syndrome, hearing/translation needs, visual needs, or any other other difficulty that can make appointments difficult for you, we now offer additional needs cards that can be handed to a receptionist or your Clinician so that any needs can be added to your record. You can find these at the reception desk or download to print here.
Non-urgent advice: Extended Access
You can now access additional Primary Care Services in the evenings and at weekends.
Extended Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30-20:00 Monday-Friday, and some on Saturdays, Sundays and bank holidays. This collaboration by practices will ensure all patients in Wiltshire have this option, but this might mean you will be offered an appointment at another practice.
Appointment types will vary – some being face-to-face, some on the phone – and there will be a mixture of bookable and same-day appointments available across the week. We will be offering appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant. We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.
To book such an appointment, contact your local Surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.
For more information, please contact your usual GP surgery.
If you have an appointment in these additional hours, please be aware that the surgery doors are locked for security – ring the doorbell and wait for a receptionist to attend.
